Privacy Policy

This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data.

This privacy notice applies to personal information processed by or on behalf of Lifetime Legal Ltd, trading as Smart Compliance.

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website.

Who We Are and How to Contact Our Data Protection Officer

Smart Compliance is a trading name of Lifetime Legal Ltd (company number 15421931), whose registered office is Albion, Fishponds Road, Wokingham, RG41 2QE. Lifetime Legal Ltd is the controller of your personal data.

We are registered with the Information Commissioner’s Office under reference Z2493317. Our Data Protection Officer is DataCo International UK Ltd, Suite 1, 7th Floor, 50 Broadway, London SW1H 0BL. Tel 0203 514 6557, email privacy@dataguard.co.uk.

Website enquiries, bookings and sign-ups

If you contact us, book a call or sign up through this website, we use the details you provide to respond to you, to arrange and hold any call, and to follow up about our services. If you tick the box to receive other communications from us, we will send you marketing emails with your consent, which you can withdraw at any time using the unsubscribe link in our emails.

We keep your details in our customer system for 2 years after our last contact, unless you become a customer.

Business prospects and marketing

What information we hold

If you work for an estate agency, we may hold your name, job title or seniority, business email address, business telephone number, and your agency’s name, address and number of branches.

Where we got it

Business-to-Business (B2B) contact data may be obtained from carefully selected business data providers and publicly available sources. Information regarding our principal business data supplier, Business Data Prospects, is available at www.businessdataprospects.com.

Why we use it

We use your details to contact you in your professional capacity about our anti-money laundering (AML) compliance services, which help estate agents meet their obligations under the Money Laundering Regulations 2017. We rely on our legitimate interests in marketing our services to businesses. We only contact limited companies and LLPs, and each person receives a limited number of emails.

Who we share it with

We use Zoho Campaigns to send our emails. Zoho acts on our behalf and stores the data in the EU, which the UK recognises as providing adequate protection.

How long we keep it

We keep supplier data for up to 12 months. If you ask us not to contact you, we keep your email address on a suppression list so that we don’t contact you again. If you get in touch with us or book a call, we keep your details in our customer system for 2 years after our last contact, unless you become a customer.

Your right to object

You can object to our marketing at any time, and we will stop straight away. Use the unsubscribe link in any of our emails or email contactus@smartcompliance.co.uk.

Your other rights

You can also ask to access, correct or delete your information, or to restrict how we use it, by emailing contactus@smartcompliance.co.uk. If you’d like Business Data Prospects to stop using your details, you can contact them directly via their website. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office (ico.org.uk).

Consumers referred to Lifetime Legal

This page relates to data captured by Smart Compliance, through this website and from business data suppliers. For consumers who have been referred to Lifetime Legal, please view our full privacy policy here: lifetimelegal.co.uk/privacy-policy

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