Case Study: Ed Tyman, Sowerbys Estate Agents
With the support of Smart Compliance, AML can become a seamless part of your day-to-day operations, giving you clarity, confidence and peace of mind that your Estate Agency is fully compliant with HMRC guidelines.
For Ed Tyman, Operations Director at Sowerbys Estate Agents, partnering with smart compliance has completely transformed how the business approaches AML checks.
Ed shared his experience of working with us and the difference it has made to both him and his team.
Confidence & Peace of Mind
As the MRLO of the business, Ed carries the responsibility of ensuring Sowerbys always remains compliant.
Knowing that policies, processes and risk assessments are handled correctly allows Ed to focus on running the business without the constant worry of whether something has been missed.
“The peace of mind is amazing; it saves so much time and knowing that AML is being taken care of by experts has lifted a huge weight off our shoulders.”
Removing the Biggest Headache
Before working with Smart Compliance, AML was the most time-consuming and stressful part of the role. “Keeping up with escalated cases and enhanced due diligence was hard, it was a constant challenge, but now it’s a big relief knowing that our policies and risk assessments are taken care of properly.”
By removing that pressure, Sowerbys has been able to become more confident that their AML needs are taken care of, even with complex cases.
Audit Ready
When asked how he would feel if HMRC came in for an audit, Ed’s response was simple.
“A hell of a lot more confident that I did before that’s for sure. To the point where I wouldn’t have to worry about it at all.”
At Smart Compliance we provide an HMRC Guarantee. Helping you not only be prepared, but also should any fines be incurred over the course of the audit.
Genuine Support that Makes a Difference
What surprised Ed the most about working with us was the level of genuine support. “The support has been great and I’m very thankful to you and the team, I honestly can’t remember a time when we’ve asked for something and you haven’t helped, advised or accommodated us. The genuine willingness to support has been the biggest surprise.”
No automated responses, no chat bots. Just real people giving real advice when it matters the most.
Advice to other Estate Agents
For agents considering outsourcing their AML, Ed gave one clear piece of advice.
“Be honest with yourself about your processes and whether you really have the time to handle AML properly, if you value your time, it’s worth exploring this and trusting the process. The results won’t disappoint.”
Smart Compliance’s human lead, end to end service removes risk, saves time and gives estate agents the confidence that their AML processes are handled correctly.