February marked our first anniversary! Curious about our progress? Watch the video below. It’s filled with milestones and important stats from our journey so far.
Key Facts from 2023:
The largest AML fine issued to a single-branch agency exceeded £92,000 due to non-compliance
8% of seller packs produced were for probate sales, and 8.4% were for company sales
Our fastest compliance pack was completed in just 7 minutes
The largest pack created was 172 pages long
57% of seller packs required enhanced due diligence
We paid out on 88% of Mover Protection claims, with an average claim value of £900
Although our legal helpline covers a wide range of subjects, 22% of calls related to property and 15% were about tenancies
