Smart Compliance Celebrates the Well-Deserved Promotions of Two Key Leaders
Smart Compliance Celebrates the Well-Deserved Promotions of Two Key Leaders In an exciting development at Smart Compliance, we are thrilled to announce the well-deserved promotions of two individuals who have been pivotal in our journey: the promotion of William Sendall to Operations Director and Rachel Searley to Membership Director. William Sendall: A Journey from […]
Thomas Morris’s Success Story: A Case Study on the Impact of Mover Protection
Thomas Morris’s Success Story: A Case Study on the Impact of Mover Protection Estate agents are constantly seeking innovative ways to offer value and build trust with their clients. One such approach is offering Mover Protection, a benefit provided free of charge to buyers and sellers for a trial period after their AML checks […]
Boosting Client Trust & Reputation – The Power of AML Compliance in Estate Agency
Boosting Client Trust & Reputation: The Power of AML Compliance in Estate Agency. The reputation of estate agents and the trust of their clients are crucial to success. Clients entrust estate agents with one of their most valuable assets – their homes – and it’s this trust that drives repeat business and referrals. However, […]
Smart Compliance Secures Best Supplier Award at RAN Award Conference
Smart Compliance Secures Best Supplier at the RAN Awards Smart Compliance has been honoured with the Best Supplier Award at the RAN Awards, which took place on the evening of the 6th November. The awards, hosted by industry notables Simon Whale, David Mintz, and Richard Durrant, buzzed with an infectious energy. Amy Shields and Will Sendall, representing […]
Agents Share Their Experiences with Charging for AML Compliance

As agents become increasingly vigilant about Anti-Money Laundering regulations and engage third parties for compliance checks, frequently asked question arises: Is it OK to charge clients for AML? Like other business functions, AML compliance incurs costs from technology, staff training, and operations like document verification and checks. Given this, it’s understandable that many agents might […]
Sharp Rise in AML Charges
Sharp Rise in AML Charges: Over Half of Agents Now Charge Purchasers, Smart Compliance Data Reveals As agents grow increasingly vigilant of Anti-Money Laundering (AML) regulations and turn to third parties to carry out AML checks, a frequently asked question arises: Is It OK to charge your clients for AML? A February 2023 Estate Agency […]
Mover Protection Refund Guidelines
Mover Protection Refund Guidelines With the benefits of Mover Protection, if your house sale or purchase fails for reasons beyond your control, you may be eligible for a refund of certain costs incurred. Mover Protection only covers the first property named on your mortgage application. To request a refund, you should contact Lifetime Legal […]
Document Submission for Clients Opting Out of Credas
Document Submission for Clients Opting Out of Credas As an Estate Agent, you may come across clients who opt out of using Credas for their identity verification process. In such cases, it is essential to know which documents are required to establish their identity and comply with Anti-Money Laundering (AML) regulations. This guide will […]
How to Certify Documents
How to certify documents We recommend getting a ‘rubber stamp’ made to save time and prevent queries. Each document must be signed and dated by the certifier, and must include the following: • The certifier’s full name • The certifier’s occupation, business address, and telephone number (and if possible, a business stamp) Certification Requirements […]
Smart Compliance and Street Collaborate to Streamline Compliance Processes for Estate Agents
Smart Compliance and Street Collaborate to Streamline Compliance Processes for Estate Agents Smart Compliance is excited to announce its collaboration with Street, the award-winning CRM for estate agents. This collaboration aims to empower agents by streamlining their compliance processes and enabling them to focus on their core business operations while ensuring ongoing adherence to regulatory […]