Document Submission for Clients Opting Out of Credas
As an Estate Agent, you may come across clients who opt out of using Credas for their identity
verification process. In such cases, it is essential to know which documents are required to establish
their identity and comply with Anti-Money Laundering (AML) regulations. This guide will walk you
through the necessary steps and the documents you need to obtain from your clients in these
situations.
Proof of identity (photo ID)
For clients who opt out of Credas, you should request one of the following Photo ID documents:
• Passport
• Driving Licence
Pooled documents for clients without photo ID
In cases where your client does not have an in-date or valid Photo ID, you should request one
document from each of the below sections, as outlined in the Joint Money Laundering Steering
Group guidance.
Proof of address documents
For proof of address documents, it’s any of the documents in section 2.
Download this handy guide for future reference.
