Adam Charlton, the Managing Director of Homes Partnership, a leading estate agency based in Crawley, shares his experience implementing Smart Compliance, AML for estate agents, in this insightful case study.
Prior to adopting the solution, they faced challenges with manual Anti-Money Laundering (AML) processes that were time-consuming and prone to errors.
Recognising the need for efficiency and risk mitigation, Homes Partnership decided to implement Smart Compliance during the COVID era when remote work and limited office operations were prevalent.
The discovery of Smart Compliance through their partnership with lifetime legal led to significant improvements in their compliance operations.
Benefits include time savings, enhanced due diligence processes, and the assurance of the HMRC guarantee, which provides peace of mind and support in case of audits or fines.
The positive feedback from clients, who appreciate the added protection and trust-building measures, further reinforces the value of Smart Compliance for Homes Partnership.
Overall, the implementation of Smart Compliance has revolutionised their compliance processes, boosting efficiency, reducing risks, and strengthening client relationships.